Return & Refund Policy

Last updated: October 26, 2026

Thank you for shopping with HebrewPrint, operated by NUFF LEADS INC. We take pride in offering meaningful jewelry and personalized gifts made especially for our customers.

Please review our return and refund policy before placing your order.

1. All Sales Are Final

Our products are made to order, and some are customized or personalized specifically for you.

All sales are final. We do not offer voluntary returns, exchanges, or refunds for:

• Changes of mind or buyer's remorse.

• Ordering the wrong product, style, or quantity.

• Incorrect personalization details submitted by the customer.

• Personal preferences regarding appearance, fit, or design.

• Orders placed accidentally.

• Requests to cancel an order after it has been submitted.

This policy does not limit any rights or remedies you may have under applicable consumer-protection laws.

2. Order Cancellations

Orders are submitted for processing and production after purchase.

We do not accept voluntary order cancellations once an order has been placed, including orders that have not yet entered production.

Please carefully review your order details, shipping address, and any personalization information before completing checkout.

3. Damaged, Defective, or Incorrect Items

We want you to receive the product you ordered in satisfactory condition.

If your item arrives damaged, defective, or materially different from what you ordered, please contact us as soon as possible at hebrewprints@gmail.com.

To help us investigate, please provide:

• Your order number.

• A description of the issue.

• Clear photographs showing the product and the problem, where reasonably possible.

We aim to respond within 2 business days.

We will review the circumstances and determine an appropriate resolution, which may include a replacement, repair, refund, or another remedy, as required by applicable law.

Any reporting timeframe or documentation request does not limit your statutory consumer rights.

4. Personalized Products

Customers are responsible for reviewing and submitting accurate personalization details, including names, messages, dates, and spelling.

We cannot guarantee changes after an order has been submitted.

If an item is produced according to the personalization details provided by the customer, we generally do not offer a voluntary return, exchange, or refund because of an error in those submitted details.

If we produce an item incorrectly or the product is defective, we will address the issue in accordance with applicable law.

5. Shipping and Delivery Issues

Please ensure that your shipping address is accurate and complete before placing your order.

If your package is delayed, lost, delivered to an incorrect address, or arrives damaged, contact us at hebrewprints@gmail.com so we can investigate.

Our ability to offer voluntary compensation for delivery issues depends on the circumstances. Nothing in this policy excludes remedies required by applicable law.

6. Refund Processing

When a refund is approved or legally required, it will generally be issued to the original payment method.

The time it takes for the refund to appear depends on your payment provider or financial institution.

7. Contact Us

For questions about an order or this policy, contact:

HebrewPrint
Operated by NUFF LEADS INC.
Email: hebrewprints@gmail.com

We are committed to treating customers fairly and resolving legitimate order concerns in accordance with applicable consumer-protection laws.